How to delete
your account.
You can follow the steps below to delete your account. Once the account is deleted, we will not be able to retrieve the data because it will be removed permanently.
info
Alternatively, you can email support@mydiabetesconnect.uk if you need help with deleting your account.
How to Delete Your Account
Follow the same account deletion flow shown on the current live website.
01
Open the app menu
Start from the main app screen and open the side menu using the three-bar menu icon.
02
Open Manage Profile
From the menu, tap 'Manage Profile'.
03
Confirm the pop-up
When the pop-up message appears, click “Okay”.
04
Account deleted permanently
Once you click “Okay”, your account will be permanently deleted.
Need help instead?
The live delete-account page also tells users they can contact support directly if they need help deleting their account.
mail
Support is available by email